raymond
20-10-2007, 09:37 PM
Job Responsibilities:
> To answer stock and price queries from the customers and order-related
matters.
> To perform order management duties on an accurate and timely basis from
order entry up to on-time delivery and includes issue of Order
Confirmation, raise internal order amendment forms for order amendment and
disseminate information to respective department for action.
> To liaise with Planners and Purchasers to ensure delivery commitment is
fulfilled.
> To coordinate with customers and Finance Department to ensure Letter of
Credit (LC) compliance.
> To liaise with Group customers and external sales to achieve monthly
sales target.
> To liaise with Export team for packing, special marking, arrangement of
fumigation and booking of shipments.
> To prepare export shipment documents - bill of ladings, invoices, packing
list and application of Certificate of Origin from Chamber at the request
of the customers.
> To facilitate customers’ complaint to the Quality Assurance / Store and
follow up with corrective actions.
> To ensure recovery of air freight costs, Certificate of Origin, pallets
and frames from the customers.
> To maintain proper update and filing of orders and shipping documents.
Requirement :
> Diploma in Business Administration/Logistics/Supply Chain or other
related discipline / GCE ‘A’ level or equivalent.
> At least 1 – 2 years of customer service experience in export area
(especially for countries like India/Philippines).
> Good interpersonal, communication and customer handling skills.
> Analytical mind with good organizational and planning skills.
> Meticulous and able to handle routine data entries accurately and
efficiently.
> Those with SAP or order processing experience will have an added
advantage.
Interested applicants please forward resumes with photo to raymond@fesco.com.sg indicating date availability and expected salaries
> To answer stock and price queries from the customers and order-related
matters.
> To perform order management duties on an accurate and timely basis from
order entry up to on-time delivery and includes issue of Order
Confirmation, raise internal order amendment forms for order amendment and
disseminate information to respective department for action.
> To liaise with Planners and Purchasers to ensure delivery commitment is
fulfilled.
> To coordinate with customers and Finance Department to ensure Letter of
Credit (LC) compliance.
> To liaise with Group customers and external sales to achieve monthly
sales target.
> To liaise with Export team for packing, special marking, arrangement of
fumigation and booking of shipments.
> To prepare export shipment documents - bill of ladings, invoices, packing
list and application of Certificate of Origin from Chamber at the request
of the customers.
> To facilitate customers’ complaint to the Quality Assurance / Store and
follow up with corrective actions.
> To ensure recovery of air freight costs, Certificate of Origin, pallets
and frames from the customers.
> To maintain proper update and filing of orders and shipping documents.
Requirement :
> Diploma in Business Administration/Logistics/Supply Chain or other
related discipline / GCE ‘A’ level or equivalent.
> At least 1 – 2 years of customer service experience in export area
(especially for countries like India/Philippines).
> Good interpersonal, communication and customer handling skills.
> Analytical mind with good organizational and planning skills.
> Meticulous and able to handle routine data entries accurately and
efficiently.
> Those with SAP or order processing experience will have an added
advantage.
Interested applicants please forward resumes with photo to raymond@fesco.com.sg indicating date availability and expected salaries